Product Support
Here is where you will find answers to our most frequently asked technical support questions.
Click the product you need help for...
Support Forum (ask other customers a question)
Product Updates and Upgrades
Phone and Email Product Support Policy
- Free technical support for six months after the purchase date of the program. After the six months free technical support period has expired, you have the option to extend technical support. Click here to renew your tech contract.
- Email Tech questions to tech@golfsoftware.com. Emails are usually answered the same day.
- For help over the phone, call Technical Support at
1-919-460-1628.
Technical support is provided only on this number. If you call one of our other lines, you will be directed to this number. Technical support hours...- March through May 9:00AM to 5:00PM EST Monday-Friday
- June through February 9:00AM to 3:00PM EST Monday-Friday
If you call, please be at your computer with the program running and the product documentation at hand. If you are not at your computer, it is very hard for us to answer your questions. Be prepared to give the following information:
- Your tech ID number. This number can be found on the HELP menu under "About".
- The software you are using, program and version number. This information can be found on the HELP menu under "About".
