Find Answers to Your Product Questions

 

1. Answers in the User Guide and "How To" Videos

Find answers to your questions quickly by taking advantage of our step-by-step guides along with companion "how to" videos [Video icon] for selected topics.

 

Online Software Help Desktop Software Help
   
 

2. Answers in the Knowledge Base

 Most common questions answered here.

 

Search knowledge base:

Search options:

 

  • word search: enter a word - vista - by itself
  • required word search: enter words - +vista +install - with "+" sign in front of each required word
  • phrase search: enclose phrase in quotation marks - "vista 64 bit"

3. Answers on the Support Forum (ask other customers a question)

4. Answers by Email and Phone (Personalized Help)

Personalized help and coaching is available to any customer with a web service contract.


  • Email support for one year or continuous with ongoing subscription.
    Email help@golfsoftware.com. Emails are usually answered same day.
     
  • Phone support for one year or continuous with ongoing subscription.
    Call 1-919-460-1628.
          * March through June 9:00AM to 5:00PM EST Monday-Friday
          * July through February 9:00AM to 3:00PM EST Monday-Friday

Have a question about your desktop software - League Manager, Tournament Manager, or Handicap System (Desktop Edition)?  Please make a backup to the Internet before contacting help. It is often helpful for us to view your group's information to effectively answer your questions.


Remote Help